It’s a small effort to set a welcome message, but there’s a lot to gain.Īnother great example of using a welcome message effectively is by using it during specific events. You’ll be able to collect leads - even without human contact.You set clear expectations for when customers can receive a reply.Customers outside of business hours won’t have to wait too long for a reply.There are a couple of nice advantages to setting up a Facebook Messenger welcome message: The advantages of using Facebook Messenger welcome messages For instance, you could decide to create one for messages during business hours, and one for messages outside of business hours.īy using Trengo, you can create one welcome message and deploy them on all your communication channels, such as email, WhatsApp Business, live chat, WeChat, and of course Facebook Messenger. You can put together different welcome messages for specific occasions. What is a Facebook Messenger welcome message?Ī Facebook Messenger welcome message is an automated welcome message to anybody that reaches out to you via Messenger. Facebook Messenger welcome message examples.The advantages of using Facebook Messenger welcome messages.What is a Facebook Messenger welcome message?.In this blog, you’ll learn all there is to know about welcome messages for Facebook Messenger and how you can use them. That’s why businesses can decide to set a Facebook Messenger welcome message. But a simple welcome message with an estimated waiting time will surely be appreciated. As a customer, you’ll understand that a customer service agent may not be able to help out immediately. The same principle applies to Facebook Messenger. It makes you feel recognized and appreciated as a customer.
Even if he’s currently busy, a quick “Welcome! I’ll be right with you” does wonders. When you walk into a store, it feels good to be greeted by the clerk.
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